Privacy Policy — Hong Kong
Holgerson Hong Kong Limited (Company No. 78909771), a licensed money lender (Money Lenders Licence No. 1373/2026) (“Holgerson”, “we”, “us”), respects your privacy. This Policy explains what personal information we collect through this website and our loan-application form in Hong Kong, why we collect it, how we use and share it, and your rights under the Personal Data (Privacy) Ordinance (“PDPO”). Using this site and submitting an application means you accept this Policy.
Information we collect
When you apply for a loan or contact us, we collect the information you provide, which may include:
- Identity and contact details: full name, email address, phone numbers (including a Philippines phone number), and addresses (including a Philippines address).
- Identity documents: your ID number and passport number, and copies of your ID document and passport.
- Employment details: employer name, address and phone, and your employment agreement.
- Financial details: your requested loan amount and period, monthly salary, GCash number (optional), bank account details — bank name, account number and account holder name (optional) — and bank statements (optional).
- Guarantor details(where a guarantor is involved): the guarantor’s name, email, phone numbers, addresses and employer details, ID and passport numbers, and copies of their ID document, passport and employment agreement.
- Technical/browsing data: collected automatically as you use the site — IP address, browser type, pages viewed, and similar usage data.
Why we use your information
We use your information to:
- assess and process your loan application;
- verify your identity and eligibility (including anti-fraud and “know-your-customer” checks);
- provide, service and administer any loan that is approved;
- communicate with you about your application or loan;
- comply with our legal obligations; and
- protect against fraud and secure our systems.
We do not currently send marketing communications. We may do so in future; if we do, it will be subject to your consent, and you will be able to opt out.
How your information is stored and shared
Your application data is stored using a third-party cloud data-processing service (Supabase) hosted outside Hong Kong. We use reasonable technical and organisational measures to protect it, but no internet transmission or storage can be guaranteed completely secure.
We do not sell or trade your personal information. We share it only:
- with service providers who help us operate the service (such as our cloud data processor), to the extent needed to provide it;
- where required by law or a court order; and
- to protect our rights, property, or safety, or those of others.
How long we keep your information
We keep applicant data for 7 years.
Your rights
Under the PDPO, you have the right to request access to the personal information we hold about you and to request its correction. To exercise these rights, or for any privacy question, contact us using the details below.
Contact
Holgerson Hong Kong Limited — email: office@holgersonfinance.com
Registered office: Room 1808C, 18th Floor, Multifield Plaza, 3-7A Prat Avenue, Tsim Sha Tsui, Kowloon, Hong Kong